English 
Frequently Asked Questions
For Clients
- Reliability
- Trust
- Complete stranger hence security concerns
- Willingness to take instructions
- Will the caregiver be in the position to meet the needs of the child?
- Temperament
- Has the caregiver had any such previous experiences wit taking care of kids?
- Trust
- Complete stranger hence security concerns
- Willingness to take instructions
- Will the caregiver be in the position to meet the needs of the child?
- Temperament
- Has the caregiver had any such previous experiences wit taking care of kids?
We do organize mass recruitment on social media platforms, online advertisements, referrals and recommendations and by word of mouth. Then subsequently screen those recruited for person – job fitness.
We organize medical check up and screening for our providers at the start of service and eventually periodically.
The agency fee covers all the services in a particular package and is to be paid before a request for a particular service can be made. It is advised that it is paid within 3-5 days before the date on which the service will be needed.
It covers-recruitment and selection costs
- Medical screening for prospective providers
- Background checks
- Providing free replacement for any provider within the package
- Medical screening for prospective providers
- Background checks
- Providing free replacement for any provider within the package
Should be sorted within 1 week of notification
A guarantor will have to be provided by the provider preferably a family member.
All providers will be registered with the police in case of theft or any crime commited for appropriate actions to be taken
For Providers
Babysitters, House helps, Caterers, Cleaners, Launderers, Barbers, Hair dressers, Manicurists, Makeup artists, Drivers, Gardeners, Tutors
18-45 years
Minimum of basic education. However, for teachers and baby sitters at least an SHS certification will be required
- Free registration
- Free medical screening
- Free medical screening
Work is on part time basis/contract hence placement is made when requests come through to the agency
Salary is negotiated between clients and providers depending on factors such as
- Type of service
- Level of experience
- Level of education
- Duration of service
- Specification for service
- Workload
- Live in or live out as in the case of house helps and babysitters
- Type of service
- Level of experience
- Level of education
- Duration of service
- Specification for service
- Workload
- Live in or live out as in the case of house helps and babysitters
- For applicants with basic education, an application form has to be filled
- For higher levels of education, an applicant’s cv, copies of certificates
- A guarantor with a valid ID card
- Signing of service provider contract form
- 2 passport pictures
- A copy of a valid ID card
- For higher levels of education, an applicant’s cv, copies of certificates
- A guarantor with a valid ID card
- Signing of service provider contract form
- 2 passport pictures
- A copy of a valid ID card